Web Portal
Citizens browse services, submit applications, upload documents, and track status online.
Public sector digital platform
Digitizing County Services and Revenue Collection Across Kenya
A unified platform for permits, payments, bursaries and public services — accessible through web, mobile apps, USSD, and field collectors.
Online. Offline. USSD. One System.
County overview
Live operations
Synced
Revenue
KES 12.4M
Applications
1,248
Pending review: 86
Collector sync
Offline queue
12 sessions · Ready to sync
Citizen services
Web · App · USSD
Unified intake
Counties Need More Than a Portal
Manual processes, disconnected systems, revenue leakages, weak field collection controls, and limited citizen access continue to slow down service delivery and reduce county revenue.
- Challenge
Revenue leakage in field collection
- Challenge
Slow manual approvals
- Challenge
Limited access for non-smartphone users
- Challenge
Weak audit visibility
One Platform for End-to-End County Service Delivery
eCounty connects citizen applications, officer workflows, payment processing, collector operations, and finance reporting in one system.
Citizen & service flow
Citizen
Apply
Officer Review
Approval
Payment / Collection
Receipt
Dashboard / Audit
Collector app flow
Collector Login
Collection Session
Dashboard
Capture Payment
Issue Receipt
Sync When Online
Finance Dashboard
Serve Every Citizen — With or Without Internet
Citizen Mobile App
Offer a mobile-friendly experience for citizens accessing county services on the go.
USSD Access
Citizens without smartphones can apply for services and check application status using USSD.
Field Collector App
Revenue collectors can capture payments, issue receipts, and continue working in the field.
Capture Revenue Anytime, Anywhere
eCounty includes a dedicated collector app built for field revenue operations.
- Offline-first field collection using local device storage
- Sync later when internet is available
- Supports cash collection workflows
- Supports STK-like digital collection flows in sandbox
- Receipt issuance for every transaction
- Session tracking and reconciliation support
No Revenue Leakage. Full Visibility.
Everything Your County Needs in One Platform
Permit Applications
Bursary Applications
Complaints and Service Requests
Digital Payments
Collector Operations
Officer Approvals
Revenue Dashboards
Audit Logs
County Service Configuration
County Payment Gateway Settings
Multi-tenant County Isolation
Role-Based Access Control
Why Counties Choose eCounty
✓
Increase revenue collection
✓
Reduce revenue leakage
✓
Improve speed of service delivery
✓
Expand access through USSD
✓
Support field officers and collectors
✓
Gain real-time dashboards and reports
✓
Strengthen transparency and accountability
Built for Accountability
Financially sensitive and security-relevant activities are recorded through immutable audit logs, helping counties improve oversight, reconciliation, and reporting.
Immutable audit logs
Reconciliation support
Role-based controls
One Deployment. Ready for All 47 Counties.
eCounty is built as a multi-tenant platform with strict separation by county_id, allowing each county to operate independently within a scalable shared system.
- Strict county-level data separation
- County-specific branding
- County-specific service configuration
- County-specific payment setup
See eCounty in Action
Experience how citizens apply, officers approve, collectors collect, and finance teams track revenue in real time.
Request Live DemoContact email: chris@ecounty.co.ke
Contact
Send a message and we will follow up about a demo.